Refund policy

Exchange/Store Policy

We strive to provide you the best online shopping experience by guiding you through the entire shopping and ordering process.

Unless stated as a “pre-order”, all items ship out within 7-10 business days of your purchase. 

Merchandise may be returned within 10 days from the date of the order. When it is received, it will be processed for a store credit. All merchandise must be returned in NEW CONDITION (unwashed, unaltered with the original tag attached.) Any return that is received with makeup stains, deodorant stains, pet hair, or smoke odor/stains will be refused and returned to you and is subject to a shipping charge to the customer.

 

• Please note: All items in Sale/Clearance, Flash Sales, and any sales/discounts 30% OFF or more are non-returnable, non-refundable and FINAL SALE!  These items CANNOT be returned or be exchanged!

EXCHANGES

We are unable to guarantee the item/size you need will be available once your return is received. Therefore we suggest placing an order for the item/size you would like and sending the previous item back.

DEFECTIVE

If you received defective merchandise, please contact our customer service department within two business days so we can correct the issue.

RETURNING

1. Refer to the complete Return Policy above to ensure that your return meets all criteria.

2. Complete the return form that is included in your order and include it inside the package with the item/s you are returning.

3. Please return your item(s) via the shipping carrier of your choice. Return shipping is solely the customer's responsibility unless otherwise stated. We recommend using a carrier that provides tracking information for your record. We are not responsible for any lost or damaged merchandise while in transit.

4. Once your package is received please allow our Returns Department up to five business days for processing. When your return is processed you will receive an email notification with the status of your return.

UN-DELIVERABLE ORDER(S)

Un-deliverable orders due to error on your part will require re-shipment and will be charged to you.

"Should you decide against re-shipment the original shipping fee and other address verification fees will be deducted from your refund."

 

REFUND   We will refund your purchase amount minus any shipping fee (except free shipping).

 

THANK YOU for shopping with Abbies Place. Please let us know your questions or concerns.

Email: tebrookssmith@yahoo.com

Please address your returns as follow:

Abbies Place 

PO Box 74

235 Herring Rd

Sylvester, Ga 31791

Attention Returns Department